COVID-19 Update: We are currently still open and producing orders. Due to high order volumes and courier delays, our lead times are longer than usual. Please see our updated Delivery Times.
Overall Lead Times
COVID-19 DELAYS: Due to high order volumes and courier delays our estimate lead times are now as follows.
Location
Type
Standard Shipping
Express Shipping
NSW / QLD / ACT / SA
Metro
3 - 8 Business Days 2 - 4 Weeks
2 - 5 Business Days 1 - 2 Weeks
Regional
5 - 12 Business Days 3 - 5 Weeks
4 - 10 Business Days 2 - 3 Weeks
VIC* / WA / NT / TAS
All Areas
7 - 17 Business Days 3 - 5 Weeks
5 - 12 Business Days 2 - 3 Weeks
Pickup / Pickup Rush
Collection From Roselands 2196 NSW
2 - 3 Weeks
1 Week
*Victoria is facing unprecedented delays due to the lockdowns with all delivery services noting to expect delays.
We thank you for your support and patience throughout this period, we are doing all that we can to keep up with the order volumes.
More Info
The overall lead times include both production and transit times and are an estimate of the
total
time in business days that it will take to receive your order.
The lead times above are an estimate only, no guarantees are provided.
Business Days are Monday-Friday and exclude Public Holidays and our closure dates.
Almost all our products are custom made to order in our factory, the overall lead times above include both
production and shipping times.
If you have an urgent deadline, please contact us first and we'll do our best to work to it.
You will receive a notification with tracking details once your order has been completed and shipped.
Delivery normally occurs 9am-5pm during weekdays, contact us if you need a special arrangement.
Shipping prices are calculated based on the items in your shopping cart before checkout.
