Preparing your custom framing experience
Be your own designer with our online custom picture framing service. At Frameshop, we created Australia's first online framing service with live previews of the frames you create. You get to see your designs as they happen and tweak it until you have the perfect frame for your art, photos or memorabilia. Frameshop (or more locally known as A&H Frameshop) has been professionally making picture frames for over 25 years. We hand make all our frames in our Sydney based showroom and factory, and ship them Australia wide. We also sell discounted photo frames at standard sizes.
Our custom picture frames can be as simple or as complex as you choose. We give you the tools to create the perfect picture frame for your piece. Whether it is a limited edition artwork, or a simple family photo. Frameshop makes all frames to order within our Sydney based factory, and use the highest quality materials to achieve the best finished products. Be sure to contact us for suggestions on your framing, all advice and quotations are free!
Our custom picture frames can be designed to contain many combinations of the following features.
We aim to keep this as simple, but as deep as possible. With our frame creator you can create a large variety of custom frames with millions of possible combinations. It helps having a guide to achieve what you want, we will aim to make this the most comprehensive online framing guide. The following guide will cover most cases of a custom picture frame and will explain the recommended options.
There are many other customisations that you can do, these 5 main steps will cover most cases, if you feel you need more specific alterations and cannot achieve it online, contact us and we will have a solution for you.
Displaying your favourite pictures on your wall has never been easier. We've simplified the process to 3 easy steps. Click on the 'Upload Image' button above to choose a photo and you'll be guided through all the options available, with a live preview showing what your printed and finished product will look like. We have a large variety of mats and frames to suit any wall so we'd love for you to get creative! As with all our services, if you have any issues or queries don't hesitate to contact us.
In short, not a whole lot! These two terms came about through industry trends and what they have meant has changed over time. Our definitions (that agrees with the more widely accepted meanings) are:
Photo Frames: Standard Size frames used to hold photographs or images. Generally these will stand on tables but commonly include the option of hanging. Matboards can be added to a photo frame optionally.
Picture Frames: Any size frame used to display photographs, images, artworks and other memorabilia. Picture frames usually contain matboards and alternative backings such as foamcore for conservation of artworks. Larger amounts of customisations such as depth can be made with a picture frame.
The line between these terms is quite blurry, but we'll aim to keep it simple based on your needs. Many framers and companies have their own definitions, and some will interchange the terms freely, so it can be quite difficult to differentiate the two. The best way to find what you are after is to look at what you are framing, then make a decision from there. If it is small portraits of your family to go on your desk; cheaper photo frames will suffice. If you are framing an original artwork or large poster, a custom picture frame will likely suit and help achieve your goals. Regardless of your choice, we offer both at professionally made standards and are more than happy to help you choose the correct frame for anything you might want to put in there. Contact us to discuss your options and we'll always be able to work something out for you!
We aim to ship our custom frames within 2 business days of the order coming through. Please note printing, matting and mounting options will add 1-2 business days to the production time. Depending on the location and size of the order shipping times can vary greatly, if you require anything urgently please contact us.
If you are not completely satisfied with the quality of the product you purchase from Frameshop, you may return it within 7 days of the receiving date, for a full refund for the price of the product.
All expenses associated with transportation of returns are the responsibility of the customer.
If you have made the wrong choice of frame or size, please contact us to negotiate a solution.
You can choose between a refund, exchange or credit where goods are received damaged. Please retain all packing materials and product.
Please send an email in advance before returning suspected damaged items, as we may be able to rectify the problem.
Glass can not be replaced as it won't make it on its own. Instead we can offer refund of glass price charged and you may obtain one locally or we can send a piece of clear acrylic (Perspex). The clear acrylic is durable and travels to any destination without the risk of breakage. Once it is in the frame there is no visible difference between the acrylic and clear glass. Our acrylic is of a very high quality and will not distort or become cloudy.