Overall Lead Times

CHRISTMAS UPDATE: This year has been unprecedented with delays across our production team and all courier/delivery networks. If you are ordering for Christmas we recommend getting your orders in as early as possible. We cannot make any guarantees for Christmas delivery times this year but we estimate you would need your order in by Mid-November.

COVID UPDATE: All courier networks are extremely behind across Australia, please allow extra time. We are also facing high order volumes our production team is working as quickly as we can.

The above lead times are estimates only, we cannot provide any guarantees of delivery within these time frames.

Last Updated: 16th Oct 2021

More Info

• The overall lead times include both production and transit times and are an estimate of the total time in business days that it will take to receive your order.
• The lead times above are an estimate only, no guarantees are provided.
• Business Days are Monday-Friday and exclude Public Holidays and our closure dates.
• Almost all our products are custom made to order in our factory, the overall lead times above include both production and shipping times.
• If you have an urgent deadline, please contact us first and we'll do our best to work to it.
• You will receive a notification with tracking details once your order has been completed and shipped.
• Delivery normally occurs 9am-5pm during weekdays, contact us if you need a special arrangement.
• Shipping prices are calculated based on the items in your shopping cart before checkout.