Overall Lead Times

Christmas Cutoff: Please ensure your orders are placed before the 15th of November in order to arrive by Christmas. We will update this message as the situation changes.

COVID-19 DELAYS: Due to high order volumes and courier delays our estimate lead times are now as follows.

*Victoria is facing unprecedented delays due to the lockdowns with all delivery services noting to expect delays.
We thank you for your support and patience throughout this period, we are doing all that we can to keep up with the order volumes.

More Info

• The overall lead times include both production and transit times and are an estimate of the total time in business days that it will take to receive your order.
• The lead times above are an estimate only, no guarantees are provided.
• Business Days are Monday-Friday and exclude Public Holidays and our closure dates.
• Almost all our products are custom made to order in our factory, the overall lead times above include both production and shipping times.
• If you have an urgent deadline, please contact us first and we'll do our best to work to it.
• You will receive a notification with tracking details once your order has been completed and shipped.
• Delivery normally occurs 9am-5pm during weekdays, contact us if you need a special arrangement.
• Shipping prices are calculated based on the items in your shopping cart before checkout.